Babe Got Talent
I’ve worked booth duty at my fair share of trade shows, starting back when I was still in high school. One of the constants is the presence of "booth babes"1 at the shows, acting as eye candy to bring traffic into the booth. I had never actually worked in a booth which had booth babes until recently, but I really didn’t like it, not least because I have always had close female colleagues, and I felt that booth babes devalued their presence and professionalism.2
I just didn’t have the data to do more than roll my eyes and gripe about it in the bar after the show with those female colleagues. But now, someone actually did A/B testing on whether booth babes even work, and wrote up their findings: Booth Babes Don’t Work.
It’s a pretty indefensible practice. The hiring of young, college-aged females to dress as provocatively as possible to help promote… um, Ultra HD TV sets, Android tablets and Internet-enabled toothbrushes. It’s a relic of old enterprises, but that’s just the way they like their world. But what nearly every critic has failed to mention is a real concrete business reason to end the practice.
Well, I do: Booth babes do NOT convert.
Read the whole thing, but basically it boils down to the fact that nobody you want to talk to wants to talk to booth babes - and vice versa. Anecdotally, I have seen the exact same mechanism in action. Sure, there will be a queue to talk to the booth babes, made up of people drunk on their own inflated self-regard or actual booze - or both. Meanwhile, actual real prospects are hovering around the edges of the booth or even walking away, embarrassed or unwilling to waste time talking to the eye candy.
Wow, don’t I look comfortable…
If you are in charge of, or have any influence over, your company's presence at a trade show, leave the booth babes off the budget. Get people (including women!) who actually know the product and are passionate about it, and I guarantee you will get much better conversion rates on the leads, and probably more outright leads too.3
If you think it’s the term "booth babe" that is the problem here, I think you’re the one with the problem. ↩
That said, on a spectrum of bad to worst, I think the purely and explicitly decorative booth babes are perhaps slightly less bad than their colleagues who have memorised some sort of spiel, but need to call in an (inevitably male) colleague to bail them out if there are any questions or departures from the script. ↩
Of course there is a problem: often the event and the team that organises it are measured purely on the number of leads that are generated at the show. It's the sales team that has to close them. You can always tell when the leads from the trade show have arrived because of the grumbling. "The leads are weak", indeed. (Bonus points for spotting the reference!) ↩